![]() We only carry professional-grade pest control and lawn care products (no fakes or knock-offs), the same products that professional pest control companies use. We accomplish this through competitive pricing, a website that is customer-centered and easy to use, a friendly and knowledgeable staff, and fast free shipping.Īt DoMyOwn, you'll find a friendly staff of professionals that are ready to answer your pest control, lawn, gardening, animal care, and equipment questions. Make happy and satisfied customers by providing the absolute best customer experience. Our success at DoMyOwn is measured by how closely we keep to our company's mission: We are corporate sponsors of the local Georgia Swarm lacrosse team, the Rally Foundation for Childhood Cancer Research, the Aflac Children's Cancer Center, Marcus Autism Center, Amanda Riley Foundation, Children’s Healthcare of Atlanta, the Granting Grace Foundation for Childhood Cancer, and several other charitable organizations and foundations. also awarded the company with the 2016 Circle of Excellence Platinum Award (for the 7th consecutive year) for exceptional customer service and support.ĭoMyOwn has a company culture focused on caring for not only their valued customers, but also their employees and their community. 700, as well as being honored on Internet Retailer's Hot 100 List of the Best Retail Websites of the Year for 2014. 5000 list of America's Fastest-Growing Private Companies ranking No. The company has won numerous awards including being honored on the prestigious 2010 Inc. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.DoMyOwn was started by two brothers in 2004, and is now one of the largest and fastest growing online retailers of professional do-it-yourself pest control products in the United States. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. NEVER AGAIN!īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I should have checked their negative reviews, as well as their rating with the BBB before doing business with them. And I see they have a very well-deserved F with the BBB. I'm tired of companies like this getting away with scams. Now my money is tied up for **** business days, but I got the same items at Amazon for FREE 2-day shipping, and for a lower price overall.I'm reporting them to every organization that has anything to do with regulating them. She had the nerve to simply say, "So how can I help you?" after I told her everything that had happened, which only infuriated me more. She could not care less - no apology, no explanation, NOTHING. I then had to call back and ultimately spoke with "****," supposedly a supervisor, but completely useless because she had NO empathy which is the #1 thing a customer service person should have, and she had NO CLUE what to do. I had to waste time speaking to a handful of useless agents who just unapologetically gave me the info above and promptly hung up on me when I asked for a supervisor. ![]() So there was no communication, whatsoever, when I placed the order, and no communication about the item being on backorder, and my definitely not receiving the order within 2 days - as charged and promised. And as for the 2-day shipping they don't even start counting the two days until they ship out the items, which, again, they have no clue about. They said that one of the items was on backorder, and they didn't know when it would arrive. They're shameless.I placed an order on their website at 5 am yesterday, and I paid $9.99 extra for "2-day shipping." I asked why I'd heard nothing from them if I'm supposed to receive my items tomorrow. Select "Lowest" on their ****** reviews, and you'll see the same shipping lies over and over again. It's been happening for years, and they haven't even tried to fix it. ![]()
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