![]() ![]() In addition to using credit cards to add funds to your I-PASS account, you may also use checks, money orders, cash or I-PASS gift cards, states Illinois Tollway. In these instances please report the location and the SSID to iPass and the access point will be investigated appropriately. Monthly Parking Permits (IPASS) Parking Invoice. SALE INQUIRIES CUSTOMER SUPPORT: Monthly Parking Permits (IPASS) Select one of the categories below. Customer service centers are open Monday through Friday from 7 a.m. Virtual Customer Service Onsite Customer Service Digital Marketing Signage & Wayfinding Parking. It also lists characteristics of each parameter : unit of measure, number of rows and columns, and others. She had a faulty transponder, and she said the Tollway removed her fees and sent a new one her way. This service is available 24 hours a day, seven days a week. Samantha was able to reach the Tollway through social media. Whether you just traveled or are about to travel, drivers can sign up for Pay By Plate by visiting and entering your license plate details, dates of travel and a payment method.ĭrivers who use the Tollway system have 14 days to pay tolls without incurring any fees or fines, the spokesman said. This I-Pass customer service phone number is available Monday through Friday from 7AM-5 PM Central Time. The easiest way for customers to pay tolls is by signing up for I-PASS, which provides drivers with a 50% discount on all tolls while automatically deducting tolls from their I-PASS account, the spokesman said.Ĭustomers can open I-PASS accounts by visiting They can pick up I-PASS transponders by stopping at the customer service centers or by visiting participating Jewel-Osco and Road Ranger stores.Īnother option is to sign up for Pay By Plate, which allows drivers to pay tolls electronically and avoid all fines and fees without opening an I-PASS account or using a transponder, he said. RELATED: Construction underway for new I-490 western O'Hare corridor to I-90, Rt. ![]() To reach the Tollway, visit, Facebook or Twitter or call the customer service call center at 1-800-UC-IPASS, an I-PASS spokesman said.ĭrivers also can stop in at customer service centers at the Belvidere, Lincoln and Lake Forest Oases. I cannot call anyone over there and I have written 4 letters to dispute my charges. I had a working I pass in my car that even has autopay. I now have a bill for $350 when the original tolls were only $50. You can open a new I-Pass account online at the Illinois tollway website or on the phone at (80) 1-8000-UC-IPASS (80), in person at a customer service center and one of the 200 Jewel-Osco locations in Northern Illinois or by mail. Samantha said "I got a new iPass last year and IPASS put my old expired plate in it. (WLS) - After the Illinois Tollway went cashless in February, some drivers want to know how best to reach state highway officials with questions. Here's how to make sure you don't miss any tolls, after the Illinois Tollway went cashless.ĭOWNERS GROVE, Ill. ![]()
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